Operations Manager Job Description:

Directs and coordinates activities of workers engaged in crating, moving, and storing household goods and furniture: Inspects warehouse facilities and equipment and recommends changes in allocation of space, and crating procedures to Warehouse Supervisor (motor trans.). Purchases moving equipment such as dollies, pads, trucks, and trailers. Plans pickup and delivery schedules for Truck Drivers, Heavy (any industry). Answers such inquiries as type of service offered, rates, schedules, and areas serviced. Examines items to be moved, to ascertain approximate weights and type of crating required. Investigates customers' complaints involving such matters as damaged items, overcharges, and delay in shipment, and makes necessary adjustment. Interviews, selects, trains, and assigns new personnel. May call on customers to solicit new business. May prepare cost estimates for clients.